Local Government
Council Complaint Letter Generator
Make your voice heard. Write a professional letter to your council in seconds.
Councils provide essential services — and when those services fail, you have every right to complain. Whether it's planning decisions, housing repairs, uncollected bins, dangerous roads, or benefit decisions, a formal complaint letter is the most effective way to get results. MeLetters writes a clear, professional letter to your local authority citing your rights.
What's included
No account required · Ready in under 60 seconds · Always free
Frequently asked questions
Is the council legally required to respond to my complaint?
Yes — councils have a legal duty to respond to formal complaints, usually within 20 working days. A formal written complaint triggers this obligation.
What if the council doesn't resolve my complaint?
You can escalate to the Local Government and Social Care Ombudsman (LGSCO) — a free, independent service that investigates complaints against councils.
Can I complain about a planning decision?
You can formally object to planning applications and complain about how decisions were handled. Note that appealing a planning decision itself is a separate process handled by the Planning Inspectorate.
What information should I include?
Your full address, the specific service or department, dates of any previous contact, what went wrong, and what you want the council to do about it.
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